1st June 2015

Privacy & Cookies

At Venture English, we are committed to respecting, maintaining and protecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@ventureenglish.co.uk with ‘Data Policy’ as the subject line or by writing to Rachel Neill, Data Controller, Venture English, 1 Summerhall, Edinburgh, EH9 1PL.

WHO WE ARE

We are Venture English. The address is Venture English, 1 Summerhall, Edinburgh, EH9 1PL.

HOW WE COLLECT INFORMATION FROM YOU

The personal information we collect might include your name, address, email address, ip address, and information regarding what pages are accessed and when. If you purchase a product or service from us, the card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

HOW WE USE YOUR INFORMATION

  • to process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • to process payments;
  • to manage the creation & distribution of our newsletters;
  • to manage online form entries;
  • to notify you of changes to our services;
  • to send you communications which you have requested and that may be of interest to you

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example financial information). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

THIRD PARTY SERVICE PROVIDERS WORKING ON OUR BEHALF:

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process tickets for events and send you mailings).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Venture English network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

YOUR CHOICES

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@ventureenglish.co.uk or telephone on +44 7824 152954.

HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@ventureenglish.co.uk, or write to us at: Venture English, 1 Summerhall, Edinburgh EH9 1PL Alternatively, you can telephone +44 7824 152954.

You have the right to ask for a copy of the information Venture English holds about you. To submit a subject data request please contact by email info@ventureenglish.co.uk with ‘Personal Data Request’ as the subject line or by writing to Rachel Neill, Data Controller, Venture English, 1 Summerhall, EH9 1PL.

SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password transaction information and data stored on our website in accordance with the General Data Protection Regulations.

USE OF ‘COOKIES’

Like many websites, Venture English’s website uses cookies in order to provide you with a more personalised web service. A cookie is a text only string of information that we pass to your computer’s hard disk through your web browser so that the website can remember who you are.

Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. For more information about cookies, please see www.allaboutcookies.org.

We mainly use only one type of cookies on our website:

Per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the site. More specifically we use the following cookies which carry out the functions described:

  • __utma – This is a Google Analytics cookie and tracks the number of times you have visited the Venture English website.
  • __utmb and __utmc – This is another Google Analytics cookie and acts to calculate how long you have spent on the website in each session.
  • __utmz – This Google Analytics cookie tracks what search engine you have visited the site from and which search terms you used to find the website.

If you continue to use the website having seen the notice then we assume you are happy for us to use the cookies described above.

The cookies we use are designed to help you get the most from our website but if you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. To change your settings for your web browser you will need to go to your advanced preferences. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so in order to enjoy the Venture English site to the full, we recommend that you leave them switched on. For further instructions on how to stop cookies being installed on your browser, please see: www.allaboutcookies.org/manage-cookies.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

CHANGES TO THIS PRIVACY POLICY

Venture English has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

  • Post: Venture English, 1 Summerhall, Edinburgh, EH9 1PL
  • Telephone: +44 7824 152954
  • Email: info@ventureenglish.co.uk

REVIEW OF THIS POLICY

We keep this Policy under regular review. This Policy was last updated in April 2018.

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